Shipping policy

Shipping Policy

Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.

Shipping Times
• United States: 7–15 business days
• International: 10–20 business days

Delivery times are estimates and may vary due to customs or carrier delays.

Shipping Rates
Shipping costs are calculated at checkout based on your location and order value.

Tracking
Once your order ships, you will receive a tracking number via email so you can follow your package.

Customs & Duties
International customers are responsible for any customs fees, duties, or taxes charged by their country.

Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery with photos and your order number. We will help resolve the issue as quickly as possible.

Contact
For any shipping questions, email us at admin@aetherglow.art